rich media messaging versus email stats
White Paper

Customer Engagement Statistics Rich Media Messaging vs. Email

Choose Rich Media Messaging (RMM) instead of email or do an A/B testing of the same marketing campaign on mobile and email to test its effectiveness. RMM guarantees higher open and CTA rates than email, with 100% mobile optimization and full personalization.

Have a look at what one of our retail customers achieved in terms of open and CTA rates when sending a rich media message with a scratch card.

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MEF Connect Rich Communications
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MEF Connect Rich Communications Key Takeaways

I recently virtually attended the 3-day event at MEF Connect Rich Communications. The event was designed to bring together enterprises, brands, and agencies from around…

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Meter Reading
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Smartphone Meter Reading: The Interim Solution to Smart Meters

Due to Covid-19, the UK government’s current smart meter rollout obligation has been extended and will see rollouts continue until mid-2025. In the meantime, utility…

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Decrease Contact Centre Costs
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How to Decrease Costs in Contact Centres

The customer service industry is currently facing many challenges. During the time of COVID-19, contact centres are adapting to new working environments whilst trying to…

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How Insurance Companies Can Streamline Their Digital Communications With Mobile Messaging
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How Insurance Companies Can Streamline Their Digital Communications With Mobile Messaging

Are you embracing digital transformation to keep up with customer expectations? Research shows that 90% of executives in the insurance industry claim to have a…

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Mobile Messaging
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How to Use Rich Media Messaging Builder’s Features to Send Critical Information

According to a recent survey, 92% of participants claim that transforming digital communication is highly critical in order to address the business challenges brought by…

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Local Authorities Building
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Effective Communication Solutions for Local Authorities

During these unprecedented times, budgets are tightening, and many services may be affected. Local authorities require new ways to reduce costs while maintaining a high…

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How Rich Media Messaging and SMS Solutions Can Help Restaurants During and After COVID-19

With bars and restaurants reopening in many countries, new safety measures are being implemented. Businesses are required to make a number of adjustments to their…

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5 Tips to Reduce Inbound Call Volumes

VoiceSage’s communication channels help customer service teams deliver enhanced customer interactions and self-service tools that reduce inbound call volumes. Here are five tips to reduce…

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White Paper

Financial Services Self-Service Solutions

With VoiceSage, we make it easy for financial services to deploy self-service solutions on multiple communication channels effortlessly.

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Healthcare
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How to Better Manage Healthcare Appointments During and After the Coronavirus Pandemic

Healthcare providers have been greatly challenged by Covid-19. According to research, 50% of doctors in Ireland feel overwhelmed. With social distancing and new measures in…

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retail bank collections banner
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Improve Retail Bank Collections with Self-Serve Solutions

Typically, late payments are a major impediment to cash flows. There was about $4.225 trillion in total outstanding consumer credit as of February 2020. The…

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