Credit Collection
Blog

Credit Collection Software: Strategies to Improve Customer Relationships and Revenue

Each of the individual challenges faced by credit collections teams are big in their own right. Combined, there’s a lot to overcome. Some of these…

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Blog

Digital Customer Experience Conference Manchester 2018

One of the UK’s foremost digital customer experience conferences is coming to Manchester on October the 3rd. VoiceSage are delighted to be attending. As well…

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SMS Marketing
Blog

16 Essential SMS and Rich Media Marketing Tips [with Examples]

SMS messaging is still one of the most-loved features of smartphones. It’s also one of the most engaging when it comes to interacting with customers…

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Customer Receiving SMS
Blog

SMS Marketing Guide: 8 Steps To Increase Conversions

Today, we have put together an SMS marketing guide that will help marketing teams be more efficient. Marketers work hard to engage customers, cut costs…

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Increased Conversions
Blog

How to Increase Conversions With SMS Marketing

Use SMS marketing to increase conversions. It has great engagement rates and is one of the most effective direct marketing channels. The open rate of SMS messages are as high as 98 and 99% – outstripping marketing emails, which have an open rate of about 20 to 35%.

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ppc campaign planner voicesage
White Paper

PPC Campaign Planner

Set your target budget and conversion rates. Our PPC campaign planner will automatically calculate the average value per transaction, ROI and other metrics.

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Call Centre
Blog

Call Centre Strategy: 5 Steps With New Ideas and Proven Tactics

Call Centre managers and directors are highly occupied with helping customers connect in the best way possible with their brand. Central to achieving that is a focus on designing and building the ideal contact centre strategy. The following is a summary of our ebook on Contact Centre Strategy.

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SMS vs Email and Apps
Blog

SMS vs Email and Apps: Customer engagement infograph

We all know that mobile phones are now the main form of communication. If you’re not reading this on your smartphone right now, it’s a…

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contact centre performance voicesage
White Paper

Top 10 Tips On How To Improve Contact Centre Performance And Customer Experience

Download these free tips to improve contact centre performance when applied to an overall contact strategy.

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collection tips sheet voicesage
White Paper

Collections Tip Sheet

In a multi-channel environment, engaging with customers and getting the desired results can be challenging. Text messaging has proven to be very effective in engaging customers and increasing payments. These 7 tips can help you start or refine how you use SMS to ensure that your contact strategy is delivering the best results.

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customer experience tips sheet
White Paper

Customer Experience Tips Sheet

Discover top 10 tips for using a simple telephone call to deliver great customer experiences

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GDPR
Blog

VoiceSage and GDPR Compliance

Why GDPR for VoiceSage? Data Privacy really began in Europe in 1981 with the Council of Europe adopting the Data Protection Convention rendering the right…

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