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Engage Customers with Conversational Messaging

 What is Conversational Messaging? Conversational messaging is about helping, engaging, and providing a positive experience for customers across all your communication channels. A starting point…

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pay on your mobile
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Smarter Mobile Payment Solution: Time to Use Rich Messaging

Mobile Payment Solution Mobile payments including mobile wallets and mobile transfers are transactions that take place on your mobile device. So, instead of paying with…

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MEF Connect Rich Communications
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MEF Connect Rich Communications Key Takeaways

I recently virtually attended the 3-day event at MEF Connect Rich Communications. The event was designed to bring together enterprises, brands, and agencies from around…

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Decrease Contact Centre Costs
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How to Decrease Costs in Contact Centres

The customer service industry is currently facing many challenges. During the time of COVID-19, contact centres are adapting to new working environments whilst trying to…

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How Insurance Companies Can Streamline Their Digital Communications With Mobile Messaging
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How Insurance Companies Can Streamline Their Digital Communications With Mobile Messaging

Are you embracing digital transformation to keep up with customer expectations? Research shows that 90% of executives in the insurance industry claim to have a…

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Retail Store
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How Retailers Can Recover From the Covid-19 Crisis

Covid-19 is undoubtedly having huge implications for retailers. According to a recent survey, 85% of businesses in Ireland have either scaled back or shut down….

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