time customers spend on hold
Blog

Ways To Reduce & Optimize The Time Customers Spend On Hold

Your average hold time says a lot about your customers. Or, more importantly, it’s a good predictor of how your customers feel about your company….

Read more
optichannel marketing
Blog

How Can Brands Improve Customer Satisfaction with Optichannel Marketing Processes?

One thing that never stops changing is customer expectations. Since the advent of sales and marketing, customer expectations have been evolving, and brands have adapted…

Read more
implementing rich media messaging
Blog

7 Tips on Implementing Rich Media Messaging to Your Marketing Campaigns

Designed to enhance SMS messages and increase customer engagement, Rich Media Messaging (RMM) is a messaging service that adds a richer experience compared to SMS…

Read more
video marketing voicesage
Blog

Best Ways to Use Video Marketing

With 5 billion people in the world that can send and receive SMS messages, marketers have started adding text messaging as an additional channel to…

Read more
bad customer service banner
Blog

6 Examples of Bad Customer Service & How to Fix Them

Post summary: Watch out for the 3 BIG Rs. After a bad customer experience, companies can lose Revenue, Reputation, and Respect. Customer expectations have changed….

Read more
vonage partners with voicesage
Blog

Vonage Partners with VoiceSage to Help Businesses Transform Customer Engagement with Rich Media Messaging

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is partnering with VoiceSage, a global proactive communications provider based in Ireland, UK,…

Read more

Book a Demo

Experience VoiceSage for yourself with a personalised demonstration

Book a demo with one of our customer engagement experts.
See how VoiceSage transforms outbound and inbound customer contact operations.



Book a Demo
HOME