Faster Repayment
Blog

5 Credit Collection Strategies for Faster Repayment (and Better CX)

Missed payments aren’t always intentional — customers forget or they think they’ve already paid. Credit collection is part of doing business, but it doesn’t have…

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Customer Satisfaction
Blog

Customer Satisfaction Surveys: Success Metrics

Interactive messaging — real-time communication between people and businesses through voice and text messaging — has become a vital part of doing business. Keep your…

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Customer
Blog

Digital Customer Journeys: How to Create and Optimise Them

You’ve put effort into the products and services you sell and paid for effective direct marketing to promote them, successfully building interest and bringing customers…

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Customer Browsing Mobile
Blog

Ecommerce Order Fulfillment: 5 Mistakes to Avoid

Ecommerce order fulfillment sets you up to wow your online customers with fast, impactful service, but if you’re making mistakes in the ecommerce order fulfillment…

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Golden Quarter Sales
Blog

Automate Retail Customer Journey with Proactive Communications for Golden Quarter

Is it too early to mention Black Friday, Cyber Monday and the holiday shopping period? Not for brands ramping up for their retail marketing promotions…

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Credit Collection
Blog

Credit Collection Software: Strategies to Improve Customer Relationships and Revenue

Each of the individual challenges faced by credit collections teams are big in their own right. Combined, there’s a lot to overcome. Some of these…

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