Contact Centre Conference
Blog

Future of the Contact Centre Conference 2020

VoiceSage are excited to be sponsoring the Future of the Contact Centre Conference, as it returns to London in 2020. This event will be taking…

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Blog

5 Effective SMS Campaign Ideas From Finance Companies

Fulfilling the promise of a customer-centric experience for banks and personal finance apps is an enormous effort at scale. Using SMS campaign ideas is one…

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Marketing SMS Example
Blog

6 Direct Marketing Examples for Text Message Campaigns

When it comes to direct marketing, some of the most creative campaigns you’ll find include postcards, coupons, and flyers stuffed into consumer mailboxes. These direct…

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Black Friday
Blog

4 Examples of Post Black Friday Surveys

Black Friday, the busiest shopping day of the year, is right around the corner. It’s estimated that shoppers in total will spend a whopping £7…

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Blog

Inbound Contact Center Metrics and How to Track Customer Success

Contact center metrics are one of the best ways to solve a common contact center problem — inconsistency. Imagine a customer calls into customer support…

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Blog

19 Text Message Templates for Customer Service & Marketing Pros

Imagine a new customer buys one of your products online. To optimize their post-purchase experience, you send them a welcome message text, followed by details…

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