SMS Service Use Cases

VoiceSage is one of the best SMS service provider that has been offering billions of customer interactions to large enterprises, brands, agencies and public sector organisations since 2003. With 90% of SMS being read in the first 3 minutes, it’s the preferred channel for many businesses that want to communicate effectively and instantly with their customers.

Our SMS platform enhances a range of business applications such as:

sms service providers use cases

See Our Range of SMS Services

Two Way SMS

Use our Two Way SMS service to enhance and automate customer communication.

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SMS Marketing

Increase conversion rates instant, engaging and targeted mobile campaigns.

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SMS Logistics

Use SMS services to send delivery notifications and order confirmations.

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SMS Payments

Enhance your transactions and simplify collections processes with automated SMS payment reminders.

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SMS Chat

Automate Two-Way Conversations to Deliver Quick customer support, engage customers and reduce costs.

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SMS Surveys

Gain valuable customer feedback via surveys, so that you can improve your engagement and boost customer satisfaction levels.

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SMS Service Features

Long, Shared & Dedicated Short Codes

Use the most appropriate type of number for your needs.

Alphanumeric CLI

Make your brand unforgettable by customizing outgoing messages with your brand’s guidelines to improve brand awareness.

ASCII, GSM and Unicode

Create SMS with emojis and other unicode characters.

SMS Length/Cost Calculator

Ensure you send the perfect length SMS with our intuitive character monitoring tool.

Quick Send SMS

Create and send SMS campaigns without having to create templates. Choose to send to a group or individuals.

Optichannel Communication

Consolidate digital, mobile & social channels to a single platform. Deliver faster results, reduce costs and improve CX.

Custom Reporting

We provide you reports and granular data across all channels activity to help you make more informed decisions.

Authentication

Use two-factor authentication (2FA) or multi-factor authentication (MFA) via SMS as proof of customer identity.

Integrated API

Integrate SMS services into your software with our messaging API to transform customer experiences instantly.

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Experience VoiceSage for yourself with a personalised demonstration

Book a demo with one of our customer engagement experts.
See how VoiceSage transforms outbound and inbound customer contact operations.



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BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE