Blogs and guides

News, opinion and solution guides for organizations operating contact centres

cloud communication platform
Blog

Cloud Communication Platforms: What’s the Catch and How to Choose the Best One for Your Organization

Business customer communication plays a pivotal role in the success and growth of any organization and usually this is delivered by a cloud communication platform….

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Blog

Elevate Brand-Customer Communications with Rich Messaging

One powerful tool that is revolutionizing brand-customer interactions is rich messaging. In today’s dynamic and fast-paced digital landscape, effective communication is the key to building…

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omnichannel customer journeys
Blog

Top Tips to Create an Omnichannel Customer Journey

Creating an effective omnichannel customer journey requires careful planning and execution. When customers interact with your brand, they will use a few or all your…

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What clients say about VoiceSage


PayPal
“We use VoiceSage primarily for contacting customers in arrears with PayPal. The system and platform is straightforward and easy to use – and their online user interface and portal for launching campaigns is really best in class.

From a compliance and legal perspective, we have found them professional and buttoned-up, have had no issues with them in this regard. We have also found them flexible and good partners overall where they understand our requirements, and work to our standards.” David Quin Director of Collections PayPal

Brands enjoying better efficiency with VoiceSage

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