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Logistics

Do your delivery vans turn up to find the customer isn't there? Do patients book appointments but never show? VoiceSage Logisitcs™ can help you better manage the entire cycle of availability, booking, confirmation and follow-up - seamlessly, easily and personally.

We achieved a ten fold reduction in no shows for deliveries. The upstream benefits in terms of better resource utilisation were dramatic.

Use Logisitics to send order status updates so customers can immediately specify delivery preferences. Logistics messaging can confirm delivery time, date and address, and route requests for time slot or address changes back to customer service staff with the push of a button.

When traffic and warehouse issues lead to failed deliveries, inconvenienced customers mean cancelled orders. With VoiceSage Logisitics™, you can pre-emptively rebook deliveries, saving time, money and inbound call center calls.

When the customer comes to you, missed appointments mean lost money and poor schedule utilisation. Using Logistics, you can not only proactively confirm appointments and reduce no shows, but also alert waiting clients and patients to open cancellations and instant bookings.

With Logisitcs, scheduling and deliveries have never been easier, simpler or more profitable to manage. Find out how easy it is to bring VoiceSage Logistics online, and get started today.

Better interactive voice messaging with VoiceSage
with VoiceSage Logistics™
 
  1. Decrease the number of no shows, increase resource utilisation, and maximise yields.
  2. Reorganise delivery schedules, notify customers and confirm appointment on the fly.
  3. Alert patients to cancellation availability and book them in instantly.
  4. Import contact details from other logistics programmes and deliver on rules you create.
  5. Integrate with mapping or other location based information - the VoiceSage API is fully mashable.

Curious about Logistics?
Try VoiceSage now or contact us to find out more.